Refund policy

At Bloomfield Bath, we aim to ensure your satisfaction with every purchase. However, due to the nature of our products and the customization involved, we have specific policies regarding returns and exchanges. Please carefully review the following policy before making a purchase.

1. Eligibility for Returns

Our skincare products are made to order just for you! We do not offer refunds. If there is any issue with your order, please contact our support team at avnurse@live.com and we’ll be happy to assist you.

3. Damaged or Incorrect Items

3.1 Reporting Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately within 48 hours at avnurse@live.com with your order number and a photo of the damaged or incorrect product. We will work with you to resolve the issue as quickly as possible.

3.2 Replacement of Damaged or Incorrect Items

You may be eligible for a free remake if:

• You received the wrong product, damaged goods, or a label that doesn’t match what was approved.

• A shipment is stuck in transit for more than 30 days (15 within the EU).

• A package is marked delivered but never arrived (must have Package Protection).

4. Contact Information

If you have any questions about our Return, and Exchange Policy, 

please contact us at:

Contact Information: avnurse@live.com